Returns & Exchanges

Vanness Pen Shop offers a 30-day return policy for most items in original, unused condition with all packaging intact. Please note that fountain pens that have been inked or used are subject to a restocking fee or may be ineligible for return.

Return Process

• 1.
  Contact Our Team

  Email us or visit our Little Rock storefront to initiate your return request and receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely package the unused items in their original manufacturer packaging to ensure they are protected during transit.

• 3.
  Ship to Vanness

  Affix the provided shipping label or use your preferred carrier to send the package back to our shop in Little Rock, AR.

• 4.
  Receive Your Refund

  Once we inspect and approve the returned merchandise, we will issue a refund to your original payment method within 5-7 business days.